Ziraat Bank’s sustainability approach is shaped in light of its responsibilities as a financial services provider, of its obligations to the environment and the community, and of its duties as an employer.

Within the framework of its sustainability approach, Ziraat Bank carries out the following;

• Determines and implements its targets in the field of economic sustainability from a short, medium and long-term corporate, environmental and social sustainability perspective.
• Manages its resources and service infrastructure by carefully considering environmental and social issues as well as potential risks and opportunities.
• Considers environmental sustainability as a priority issue, including efforts to tackle the climate crisis and the transition to a zero-carbon economy.
• Develops its service processes with a focus on sustainability and offers banking products and services to all customers in practical, understandable, accessible and digitally focused formats.
• Contributes to the implementation of investments to eliminate the pressures and negative impacts that the efforts to tackle the climate crisis and transition to a zero carbon economy will have on the value chains of productive sectors, while also deploying its resource structure to turn technological developments in the fields of energy efficiency, renewable energy, efficient mobility and the circular economy into opportunities.
• Develops and implements projects with the aim of integrating universally accepted principles of sustainability into the business model and processes. In this context, focusing on areas where it contributes to the UN Sustainable Development Goals (SDGs).
• Aims to take part and play an active role in multilateral sustainability initiatives and cooperation platforms on a national and international scale.

Sustainability Vision

To use the unrivaled experience and knowledge that we have built up in 160 years and to utilize our resources efficiently within the framework of responsible banking principles, for the benefit of the economy, the environment, and the community; to produce enduring value for our stakeholders; to be a bank which embraces all parts of the society by improving our customer-oriented business model.

Sustainability Goal

To further develop the Bank’s strong position in the national market and its global competitiveness with corporate, environmental and social sustainability practices to be implemented within the scope of this policy.