GRI 2: General Disclosures 2021

2-1

1, 12

2-2

1, 153

2-3

1, 111-112

2-4

There is no restated information.

2-5

1, 116-117, 148-151, 298-301

2-6

12-13, 30-31, 62-98, 128-131

2-7

22-25, 32-33, 87-91

2-8

All Ziraat Bank employees are working on full-time basis.

2-9

120-121, 124-125, 128-129,

2-10

Regarding the minimum qualities to be sought in appointments to Board Member, Ziraat Bank acts in accordance with the provisions of Banking legislation, Turkish Commerce Code and the regulations of Capital Markets Board.

2-11

The Chairman of the Board of Directors has no executive duty.

2-12

30-31, 37, 118-121

2-13

118-125, 128-131

2-14

30-31

2-15

133-137

2-16

62-84

2-17

88-91

2-18

30-31, 120, 128-130

2-19

89, 118-126, 128

2-20

89, 128

2-21

Confidential information due to the Bank’s policy.

2-22

4-7, 8-11, 30-31

2-23

141-143, 13, 30

2-24

118-125, 128-139

2-25

30-33, 38-39, 62-84

2-26

13, 25, 31, 35, 56, 74, 81, 86, 97

2-27

There are no fines or sanctions in the reporting period.

2-28

99

2-29

37-39

2-30

89

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

30-31, 34-36
There are no significant changes from previous reporting periods in the list of material topics and topic boundaries.

SUSTAINABLE GROWTH

Economic Performance

GRI 3: Material Topics 2021

3-3

4-11, 34-36, 38-39, 49-51

GRI 201: Economic Performance 2016

201-1

22-25, 62-84, 144

201-2

43-44, 58, 98, 100

201-3

181-183, 333-335

201-4

There is no financial assistance received from government during the reporting period.

Market Presence

GRI 3: Material Topics 2021

3-3

4-11, 34-36, 38-39, 49-51

GRI 202: Market Presence 2016

202-1

In Ziraat Bank, the standard entry level wage of all employees is above the local minimum wage.

202-2

All members of Ziraat Bank senior management are Turkish Republic citizens.

Indirect Economic Impact

GRI 3: Material Topics 2021

3-1

4-11, 34-36, 38-39, 49-51

3-2

4-11, 30-31, 34-36

3-3

4-11, 34-36, 38-39

GRI 203: Indirect Economic Impact 2016

203-1

34-39, 62-84

203-2

34-39, 62-84

RESPONSIBLE BANKING

Procurement Practices

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 30-31, 34-36

3-3

4-11, 34-36, 38-39, 57-59

GRI 204: Procurement Practices 2016

204-1

31, 37, 39, 80

Anti-Corruption

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 30-31, 34-36

3-3

4-11, 34-36, 38-39, 57-59

GRI 205: Anti-Corruption 2016

205-1

https://www.ziraatbank.com.tr/en/Investor-Relations-ZB/Corporate-Governance/Documents/AMLPolicy.pdf

205-2

https://www.ziraatbank.com.tr/en/Investor-Relations-ZB/Corporate-Governance/Documents/AMLPolicy.pdf

205-3

https://www.ziraatbank.com.tr/en/Investor-Relations-ZB/Corporate-Governance/Documents/AMLPolicy.pdf

Anti-Competitive Behavior

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 30-31, 34-36

3-3

4-11, 34-36, 38-39, 57-59

GRI 206: Anti-Competitive Behavior 2016

206-1

https://www.ziraatbank.com.tr/en/Investor-Relations-ZB/Corporate-Governance/Documents/DisclosurePolicy.pdf

Tax

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 30-31

3-3

4-11, 38-39, 57-59

GRI 207: Tax 2019

207-1

183-185

207-2

183-185

207-3

183-185

207-4

183-185

GRI 301: Materials 2016

301-1

Given that the bank’s operations bear no direct relevance to the outlined disclosure, they are not featured in the report.

301-2

Given that the bank’s operations bear no direct relevance to the outlined disclosure, they are not featured in the report.

301-3

Given that the bank’s operations bear no direct relevance to the outlined disclosure, they are not featured in the report.

Energy

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 34-36, 30-31

3-3

4-11, 34-36, 38-39, 57-59, 100-113

GRI 302: Energy 2016

302-1

22, 100-109

302-2

22, 100-109

302-3

22, 100-109

302-4

22, 100-109

302-5

22, 100-109

Water and Effluents

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 34-36, 30-31

3-3

4-11, 34-36, 38-39, 57-59, 100-113

GRI 303: Water and Effluents 2018

303-1

22, 100-113

303-2

22, 100-113

303-3

22, 100-113

303-4

22, 100-113

303-5

22, 100-113

Biodiversity

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 34-36, 30-31

3-3

4-11, 34-36, 38-39, 57-59, 100-113

GRI 304: Biodiversity 2016

304-1

22, 100-113

304-2

22, 100-113

304-3

22, 100-113

304-4

22, 100-113

Emissions

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 34-36, 30-31

3-3

4-11, 34-36, 38-39, 57-59, 100-113

GRI 305: Emissions 2016

305-1

22, 100-113

305-2

22, 100-113

305-3

22, 100-113

305-4

22, 100-113

305-5

22, 100-113

305-6

22, 100-113

305-7

22, 100-113

Waste

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 34-36, 30-31

3-3

4-11, 34-36, 38-39, 57-59, 100-113

GRI 306: Waste 2020

306-1

22, 100-113

306-2

22, 100-113

306-3

22, 100-113

306-4

22, 100-113

306-5

22, 100-113

Supplier Environmental Assessment

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 34-36, 30-31

3-3

4-11, 34-36, 38-39, 57-59, 100-113

GRI 308: Supplier Environmental Assessment 2016

308-1

31, 37, 39, 80

308-2

31, 37, 39, 80

DEVELOPING ORGANIZATION AND SATISFIED EMPLOYEES  

Employment

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 30-31, 34-36, 62-84

3-3

4-11, 34-36, 38-39, 54-55, 62-67

GRI 401: Employment 2016

401-1

23, 87-92

401-2

All Ziraat Bank employees are working on full-time basis.

401-3

23, 87-92

No disclosed metrics available due to the Bank’s policy.

Labor / Management Relations

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 30-31, 34-36, 62-84

3-3

4-11, 34-36, 38-39, 54-55, 62-67

GRI 402: Labor / Management Relations 2016

402-1

23, 87-92

Occupational Health and Safety

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 30-31, 34-36, 62-84

3-3

4-11, 34-36, 38-39, 54-55, 62-67

GRI 403: Occupational Health and Safety 2018

403-1

92
https://www.ziraatbank.com.gr/en/t-c--ziraat-bankasi-a-s--prioritizes-the-health-and-protection-of-its-customers-and-employees-from-covid-19

403-2

92
https://www.ziraatbank.com.gr/en/t-c--ziraat-bankasi-a-s--prioritizes-the-health-and-protection-of-its-customers-and-employees-from-covid-19

403-3

92
https://www.ziraatbank.com.gr/en/t-c--ziraat-bankasi-a-s--prioritizes-the-health-and-protection-of-its-customers-and-employees-from-covid-19

403-4

92
https://www.ziraatbank.com.gr/en/t-c--ziraat-bankasi-a-s--prioritizes-the-health-and-protection-of-its-customers-and-employees-from-covid-19

403-5

92
https://www.ziraatbank.com.gr/en/t-c--ziraat-bankasi-a-s--prioritizes-the-health-and-protection-of-its-customers-and-employees-from-covid-19

403-6

92
https://www.ziraatbank.com.gr/en/t-c--ziraat-bankasi-a-s--prioritizes-the-health-and-protection-of-its-customers-and-employees-from-covid-19

403-7

92
https://www.ziraatbank.com.gr/en/t-c--ziraat-bankasi-a-s--prioritizes-the-health-and-protection-of-its-customers-and-employees-from-covid-19

403-8

92
https://www.ziraatbank.com.gr/en/t-c--ziraat-bankasi-a-s--prioritizes-the-health-and-protection-of-its-customers-and-employees-from-covid-19

403-9

92
https://www.ziraatbank.com.gr/en/t-c--ziraat-bankasi-a-s--prioritizes-the-health-and-protection-of-its-customers-and-employees-from-covid-19

No disclosed metrics available due to the Bank’s policy.

403-10

92
https://www.ziraatbank.com.gr/en/t-c--ziraat-bankasi-a-s--prioritizes-the-health-and-protection-of-its-customers-and-employees-from-covid-19

No disclosed metrics available due to the Bank’s policy.

Training and Education

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 30-31, 34-36, 62-84

3-3

4-11, 34-36, 38-39, 54-55, 62-67

GRI 404: Training and Education 2016

404-1

23, 35, 54, 87-92

404-2

23, 35, 54, 87-92

404-3

23, 35, 54, 87-92

RESPONSIBLE BANKING

Diversity and Equal Opportunity

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 30-31, 34-36, 62-84

3-3

4-11, 34-36, 38-39, 57-59, 62-67

GRI 405: Diversity and Equal Opportunity 2016

405-1

38, 52

405-2

There is no gender-based wage discrimination in Ziraat Bank.

Non-Discrimination

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 30-31, 62-84

3-3

4-11, 34-36, 38-39, 57-59, 62-67

GRI 406: Non-Discrimination 2016

406-1

There are no incidents of discrimination during the reporting period.

Freedom of Association and Collective Bargaining

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 30-31, 62-84

3-3

4-11, 34-36, 38-39, 57-59, 62-67

GRI 407: Freedom of Association and Collective Bargaining 2016

407-1

During the reporting period, there are no incidents of violation of employees’ rights to exercise freedom of association or collective bargaining or it is under significant risk.

Child Labor

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 30-31, 62-84

3-3

4-11, 34-36, 38-39, 57-59, 62-67

GRI 408: Child Labor 2016

408-1

Ziraat Bank does not employ child labor in any way.

Forced or Compulsory Labor

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 30-31, 34-36, 62-84

3-3

4-11, 34-36, 38-39, 57-59, 62-67

GRI 409: Forced or Compulsory Labor 2016

409-1

There are no activities and operations at Ziraat Bank with significant risk for incidents of forced or compulsory labor in 2022.

TECHNOLOGY WITHIN LIFE

Security Practices

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 30-31, 34-36, 62-84

3-3

4-11, 34-36, 38-39, 52-53, 62-67

GRI 410: Security Practices 2016

410-1

92, 132

A GLOBAL BANK

Rights of Indigenous Peoples

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 38-39

3-2

4-11, 30-31, 34-36, 62-84

3-3

4-11, 34-36, 38-39, 56-57, 62-67

GRI 411: Rights of Indigenous People 2016

411-1

There is no non-compliance during the reporting period

Local Communities

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 37, 38-39

3-2

4-11, 30-31, 34-36, 62-84

3-3

4-11, 34-36, 38-39, 56-57, 62-67

GRI 413: Local Communities 2016

413-1

2, 3, 18-19, 37, 93-95

413-2

2, 3, 18-19, 37, 93-95

Supplier Social Assessment

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 37, 38-39

3-2

4-11, 30-31, 34-36, 62-84

3-3

4-11, 34-36, 38-39, 56-57, 62-67

GRI 414: Supplier Social Assessment 2016

414-1

31, 37, 39, 80

414-2

31, 37, 39, 80

Public Policy

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 37, 38-39

3-2

4-11, 30-31, 34-36, 62-84

3-3

4-11, 34-36, 38-39, 56-57, 62-67

GRI 415: Public Policy 2016

415-1

Ziraat Bank adheres to a strict policy of non-partisanship and maintains impartiality.

PLATFORM BANKING

Customer Health and Safety

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 37, 38-39

3-2

4-11, 30-31, 34-36, 62-84

3-3

4-11, 34-36, 38-39, 57-59, 62-67

GRI 416: Customer Health and Safety 2016

416-1

Given that the bank’s operations bear no direct relevance to the outlined disclosure, they are not featured in the report.

416-2

There is no non-compliance during the reporting period.

Marketing and Labeling

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 37, 38-39

3-2

4-11, 30-31, 34-36, 62-84

3-3

4-11, 34-36, 38-39, 62-67

GRI 417: Marketing and Labeling 2016

417-1

https://www.ziraatbank.com.tr/en/Investor-Relations-ZB/Documents/second-party_opinion.pdf

417-2

There is no non-compliance during the reporting period.

417-3

There is no non-compliance during the reporting period.

TECHNOLOGY WITHIN LIFE

Customer Privacy

GRI 3: Material Topics 2021

3-1

30-31, 34-36, 37, 38-39

3-2

4-11, 30-31, 34-36, 62-84

3-3

4-11, 34-36, 38-39, 52-53, 62-67

GRI 418: Customer Privacy 2016

418-1

There are no complaints concerning breaches of customer privacy and losses of customer data during the reporting period.

THE BUSINESS MODEL OF FUTURE

GRI 3: Material Topics 2021

3-3

4-11, 34-36, 38-39, 51-52, 62-84

EFFICIENT AND LEAN PROCESSES

GRI 3: Material Topics 2021

3-3

4-11, 34-36, 38-39, 53-54, 62-84