Ziraat Bank continued to effectively implement its strategy of transforming its balance sheet into a customer-oriented structure in 2020, and continued to support the real sector by implementing effective credit processes. While mediating the efficient allocation of scarce funds, the Bank managed its loan quality proactively and prioritized cost control.

Ziraat Bank, which designs growth and efficiency-oriented strategies and business plans, has once again confirmed its status as the largest financial institution of our country with its balance sheet reaching 943 billion TL and its equity of 93 billion TL.

With the amendment to the Articles of Association in 2020, the paid-in capital of the Bank has been increased from 6.1 billion TL to 13.1 billion TL. The capital adequacy ratio is at the level of 18.2% as of the end of the year.

Within the framework of the Bank’s strong customer-oriented balance sheet strategy, total cash loans increased by 34% to TL 601 billion at the end of 2020, and its share in assets was realized as 64%. The ratio of non-performing loans in 2020 is at the level of 2.3%.

Ziraat Bank continued to develop the right solutions by understanding the financial needs of its customers, and to offer products and services that make life easier for the real sector with the resources it provides.

Ziraat Bank took a series of actions against possible disruptions in economic and commercial activities during the pandemic period, which was effective throughout 2020. The Bank has designed products to enable its corporate customers, who have been adversely affected by the epidemic, directly or indirectly, to continue their economic activities and finance their basic needs under favorable conditions.

In this context, the Bank; within the framework of the Treasury-Backed Surety System, has offered products with KGF guarantee such as Continuing Loan Support Package, Check Payment Support Package, Micro Enterprises Support Package; and Touristy Restaurant-Cafeteria Business Support Loan Package and Tourism Support Package with favorable conditions to support the tourism sector, which is one of the leading sectors affected by the pandemic.

Ziraat Bank also; within the scope of the “İVME Financing Package”, which was designed to meet the increasing demand for raw materials-intermediate goods and machinery, the most basic production goods input, with domestic production, approximately 26.8 billion TL was disbursed.

In line with its sound and sustainable contribution to current employment, the Bank has provided approximately TL 12.8 billion of loans to more than 7 thousand customers within the scope of the Employment-Focused Business Loan (ISTOD), which was launched on October 31, 2019.

Ziraat Bank launched the Individual Basic Needs Requirements Support Loan for retail customers within the framework of the “Economic Stability Shield Package”. In this context, loans up to 10 thousand lira, 6-month grace period and 36-month maturity were made available.

Ziraat Bank offered its customers 2nd Hand Vehicle Support, Social Life Support and Vacation Support loan packages under suitable conditions in order to transition to the normalization process and stimulate social life.

Continuing its uninterrupted financing support to the agricultural sector, Ziraat Bank implemented the “I Have A Lot Of Reasons To Live In My Village” project in September 2020 in order to increase the livestock assets of farmers engaged in ovine breeding.

As of the end of 2020, the balance of agricultural loans extended from the Bank’s resources reached 79.9 billion TL, and the number of loan customers reached 684 thousand people. The number of customers added to the portfolio exceeded 53 thousand.

Ziraat Bank also provides support to customers who have difficulties in their operations or cash flows due to temporary adverse conditions, within the scope of “Financial Restructuring-FYY” or by offering individual restructuring opportunities. Particularly in the special conditions of the pandemic period, the aforementioned opportunities were used more sensitively for both the real sector and the household, and contributed to the continuation of economic activity.

Ziraat Bank has an understanding that aims to contribute to the country’s savings balance and the goal of providing a widespread and diversified resource structure. In this regard, the Bank has a significant share in meeting the funding needs of our country by sourcing from abroad, as well as making a significant contribution to the balance of TL savings with new deposit products domestically.

Ziraat Bank continued to provide funds from international financial institutions under favorable conditions in 2020 as well.

Ziraat Bank secured a syndicated loan of US $ 1.1 billion with 367 days maturity in April 2020 with the participation of 38 banks from 22 countries. This loan is the eighth consecutive syndicated borrowing transaction provided by the Bank from international markets to finance foreign trade.

The bank has also provided alternative sources such as bilateral loans and post-financing from correspondent banks. The total amount of these resources was USD 1.9 billion as of the end of 2020.

Ziraat Bank was deemed worthy of many awards in 2020 with the innovations it brought to life.

Banking, Global Banking & Finance Review magazine by excellence in global banking and finance sector highlights the scope of the awards given to the progressive and inspiring innovation, Banking Technology and 2020’s Best Retail Bank in Turkey have received their reward.

While Ziraat Bank works to contribute to our country as “More Than A Bank”, it aims to preserve its place in the hearts of its customers. The Bank’s goal for his work in “Turkey’s Lovemark for” research for the 5th time in a row in Turkey’s most popular bank was selected.

Previously selected as both the People’s Favorite and the winner in the Banking & Finance-Mobile Application category at the Golden Spider web awards, Ziraat Mobile was named the Best Mobile Application in 2020.

Ziraat Bank won the gold trophy with the “Best Operation Center Innovation Project” in the Innovation in Business-to-Business Services category within the scope of the Middle East Stevie Awards, and the bronze trophy in the Business Technology Solutions category with the “Application of Innovation in Operation” within the scope of the International Stevie Awards.

Ziraat Bank, with total assets approaching 1 trillion TL our country’s largest financial institution focused on the effectiveness and efficiency of working with customers and provide long-term contribution to Turkey’s economy will continue in the future.