Ziraat Bank defines its targets as consistent growth, creditweighted balance sheet structure, sustainable profitability, and productivity. In 2021 the Bank continued to sustain the strength of its equity-compatible balance sheet structure through the asset & liability management strategies that it adhered to. The Bank’s capital adequacy ratio was 16.5%.

Within the framework of the strategy of having a customer- weighted balance sheet, total cash loans increased by 30% to TL 778 billion at the end of 2021, and its share in assets was 57%. The share of securities portfolio in assets is approximately 25%. While Ziraat Bank makes its balance sheet increasingly customer- oriented, it proactively manages credit quality through effective credit processes, prioritizes effective use of resources and expense management through its selective credit policy.

The Bank’s non-performing loans ratio stood at 1.9% in 2021. The Bank’s consistent ability to maintain an NPL ratio below the sectoral average without selling off any of its assets is an indication of the high quality of its asset structure.

Despite the low follow-up ratio compared to the sector, the bank’s asset quality was strengthened during the year, with a high reserve ratio of 80%.

It plans its interaction with its customers in line with customer expectations and habits, and constantly develops its customer-oriented business model. Ziraat Bank continued to contribute to the real sector and the country’s savings balance with the resources it provided, while continuing to develop the right solutions by correctly understanding the financial needs of its customers, and continued to offer products and services which bring ease to the lives of its customers with its investments in digital banking and increased productivity.

In line with Ziraat Bank’s approach of contributing to the country’s overall level of saving and of having recourse to broadly-based sources, total deposits reached TL 949 billion. Ziraat Bank maintained its sector leadership in deposits in 2021 as well as in loans. Deposits and non-deposit sources account for 69% and 21% shares respectively of total liabilities. In keeping with the Bank’s ongoing efforts to diversify and deepen its sources of funding, in 2021 Ziraat Bank continued to seek out and tap alternatives such as international agency and financial institution lines of credit, post-financing, syndicated loan, TL – FC repo, Eurobond issuance, funds obtained from domestic and foreign banks.

The Bank’s most important income item in 2021 was interest income, which amounted to TL 102 billion. The share of interest received from loans in total interest income was 71% as a result of the credit activities carried out during the year. Net fee commission income-another important income item-was increased significantly in 2021 and the incomes were diversified.