2014 SUSTAINABILITY REPORT
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Key Sustainability Indicators

G4-9

Economic


Total number of non-corporate customers
30.4 million
Deposits

TL 153,255 million
13.6% market share

Total number of internet banking customers
3.8 million

Equity
TL 28,540 million
12.3% market share

Loans
TL 141,915 million
11.1% market share

CAR
18.22%

Return on equity
16.4%

Total assets
TL 247,600 million
12.4% market share

Net profit growth
21.63%

Return on assets
1.8%

Please also see pages 6-7 of 2014 Annual Report for Financial Indicators at: http://www.ziraatbank.com.tr/en/InvestorRelations/Documents/AnnualReports/AnnualReports.pdf

G4-9

Environment1


Scope 1 emissions
3,661.20 tCO2e
(2013: 2,566 tCO2e)
Water consumption
81,569 m3
(2013: 91,751 m3)
Scope 2 emissions
4,402.42 tCO2e
(2013: 4,732 tCO2e)

1) The data of Ziraat Bank Head Office buildings. Click for details of environment indicators.

Human Resources


Number of employees
23,617
Number of 2014 training person
54,017
Ratio of personnel who took part training issues related to “Prevention of money-laundering and terrorism-financing”
97.97%

Community


Number of customers supplied with financing in agricultural sector
607,197
Number of agricultural support payments made to producers and associations
4,413,082
The rank of Ziraat Bank among the top one hundred companies in Turkey based on the number of women on their payroll
5th
Introduction
Ziraat Bank and Sustainability
The Value Created and Shared